BrandPurl is operated by Yunuo Fang Cultural Creative Limited (予諾舫文創有限公司), registered in Hong Kong at Room D3, 11/F, Luk Hop Industrial Building, 8 Luk Hop Street, San Po Kong, Kowloon, Hong Kong (“BrandPurl”, “we”, “us”). These Terms govern our website, workspace, AI tools, media storage, and social publishing services.
By actively accepting these Terms when registering or purchasing, you enter into this agreement. The Refund Policy forms part of these Terms; the Privacy Policy explains our information practices. If acting for a business, you confirm that you have authority to bind it.
1. Accounts and security
You must be at least 18 and able to enter into a binding contract. Provide accurate information, safeguard your credentials, and promptly report unauthorized access. You are responsible for actions you authorize through your account; this does not transfer responsibility for a security failure attributable to BrandPurl to you.
2. Trial, plans, and workspace retention
Eligible new users receive one three-day trial and 30 credits. A trial has no paid-plan image allowance; successful trial images and videos use credits at the displayed rates. Recreating accounts to obtain repeated trials is prohibited. Purchased plan limits are those disclosed at checkout.
Annual plans release included credits monthly, with the advertised annual bonus granted once at the start of each paid annual term. Annual payment does not release all monthly credits immediately. Extra brand workspaces are separate one-month purchases requiring an active membership; they do not renew or include credits. Excess brands remain viewable after an add-on expires, but changes may be restricted until capacity is sufficient.
When your trial or last paid plan ends, the workspace becomes read-only for 15 days. After the applicable retention deadline, workspace content may be permanently deleted, including brand profiles, projects, uploaded and generated media, publishing records, and connected Upload-Post profiles. Successful purchase of a subscription or prepaid plan before cleanup restores access; credit packs or promotional credits alone do not extend the deadline. Keep independent copies of important materials before access ends.
A new or shorter deletion rule will not be applied retroactively to existing users without the notice and any agreement required by law. For access that ended before this rule was introduced, cleanup will not begin before the required notice and at least 15 days to preserve materials. Deletion may take time; later completion does not grant continuing access or a promise of indefinite storage. Account and billing records follow the separate retention rules in the Privacy Policy.
3. Renewal, cancellation, and changes
Card subscriptions renew monthly or yearly at the disclosed price until canceled. You authorize Stripe to collect these renewal payments. Cancel through the billing portal before the next charge; cancellation stops future renewals and normally preserves access until the paid term ends. Prepaid plans and brand-workspace add-ons do not renew automatically.
We may maintain or change features, supported models, limits, and future prices. Material changes affecting paid commitments require the notice, consent, or remedies required by law. A price change will not retrospectively increase a charge already paid. We do not promise permanent access to a particular third-party model or platform.
4. Credits and metered services
Copy generation and publishing are included during eligible active access. Paid-plan images use included image allowance first; extra images, video, and applicable canvas actions consume credits at the disclosed rates. Credits are service units, not deposits or cash, and cannot be transferred, resold, or redeemed for money except where legally required. Unused credits are available while paid membership is active; credit packs alone do not activate membership.
Review settings before submitting a generation or publishing request. A submitted task may continue processing after browser cancellation; fees depend on the applicable completion and failure rules, not solely on closing the page. Failed or duplicate deductions will be reviewed and corrected under those rules. Subjective dislike of a successfully delivered output does not by itself make the service unused.
5. Payments and refunds
Site prices and new orders are denominated in US dollars. Stripe may offer supported local currencies; check the final currency and total before paying. Existing orders retain their original currency and amount. Taxes and bank or conversion charges apply only as disclosed or legally due. Custom services follow their separately agreed scope and payment terms.
Our voluntary seven-day refund applies only to an unused first subscription payment or an unused credit pack, as defined in the Refund Policy. Using included copy generation, image allowance, video, canvas processing, or publishing under that subscription counts as use even if no credits are deducted. Simply signing in or viewing billing does not. Renewals, prepaid plans, and add-ons have no voluntary refund unless expressly offered at purchase. Mandatory legal and payment-network rights always take priority.
6. AI output and review
AI output may be inaccurate, biased, incomplete, similar to other material, or unsuitable for your purpose. Review factual claims, intellectual-property permissions, advertising disclosures, and platform rules before use or publication. We do not guarantee sales, reach, rankings, copyright eligibility, exclusivity, non-infringement, or a particular creative result.
As between you and BrandPurl, you retain any rights you have in your inputs, and we assign to you any transferable rights we hold in your output, subject to applicable provider terms and law. This does not create rights that do not exist or grant rights in third-party material. You remain responsible for obtaining permissions needed for your intended use.
7. Content authorization
You confirm that you have the rights and lawful permissions needed for the materials, trademarks, likenesses, personal information, URLs, and connected accounts you submit. You grant BrandPurl and the service providers used for your request a non-exclusive license to host, copy, process, adapt, and transmit that material only as needed to provide, secure, and support the requested service. This is not permission to sell your private content or use it in our advertising.
8. Copyright complaints
Send copyright complaints to our contact email below. Include your contact details and signature, identification of the protected work, the exact location of the disputed material, a good-faith statement that the use is unauthorized, and a statement that your information is accurate and that you are the rights holder or authorized to act for them (under penalty of perjury where required).
We assess notices and may restrict disputed content or publishing, request clarification, and notify the affected user where appropriate. Users may submit a response with evidence of authorization or a mistaken identification. Applicable statutory notice and counter-notice procedures take priority. We may terminate repeat infringers in appropriate circumstances.
9. Prohibited use
Do not use the service for infringement, fraud, deceptive impersonation, unlawful deepfakes, spam, malware, or other unlawful content. Do not bypass security, usage limits, or billing; share or resell access without permission; create repeated trials; or use automated requests that disrupt the service. Do not submit regulated sensitive data without a lawful basis and an expressly supported processing arrangement.
10. Third-party dependencies
Payments, hosting, AI, and social publishing depend on third parties with their own terms. They may change APIs, reject content, interrupt service, or suspend social accounts. We do not control their independent decisions or guarantee delivery, platform approval, or account reinstatement. This does not exclude responsibility that applicable law places on BrandPurl for its own conduct or supplier selection.
11. Restrictions and termination
We may request verification, limit requests, restrict content, or suspend or terminate access where reasonably necessary to address a material breach, infringement, fraud, security risk, unpaid charges, or a payment reversal. Measures will be proportionate; we will explain and allow correction where practical and legally required. Urgent safety or legal measures may take effect immediately. Contact us to request review.
Suspension is not a blanket forfeiture of all paid amounts. Related credits or entitlements may be reversed to reflect a refunded or reversed payment, subject to applicable rights and verified use. An honest complaint or lawful payment dispute alone is not abuse. Payment obligations, accrued claims, content permissions needed for lawful retention, liability limits, indemnity, and dispute terms survive to the extent their purpose requires.
12. Availability and limits of liability
The service is provided as available, without a guarantee of uninterrupted or error-free operation. To the extent permitted by law, we exclude implied warranties and liability for indirect or consequential losses, including lost profits, lost business opportunities, and failed campaigns. We do not promise a service-level agreement unless separately agreed in writing.
To the extent permitted by law, BrandPurl’s total aggregate liability arising out of the service or these Terms, across all related claims and legal bases, is capped at the amount you paid BrandPurl for the service in the 12 months before the event giving rise to liability. The cap is not multiplied by the number of claims. A separate signed custom-service agreement may expressly set a different cap.
Nothing excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by our negligence, or any other liability or remedy that cannot lawfully be excluded or limited. Each exclusion and cap applies only to the extent valid and reasonable under applicable law, including any mandatory consumer protections.
13. Responsibility for third-party claims
To the extent permitted by law, you will indemnify BrandPurl and its personnel for third-party claims, reasonable defense costs, and losses directly caused by your infringement, unlawful submitted content, unauthorized use of another person’s account or data, or material breach of these Terms. This does not cover losses caused by BrandPurl’s own breach, negligence, or unlawful conduct, or AI output merely because it was generated for you without a breach or unlawful use by you.
We will notify you of a claim within a reasonable time and seek reasonable cooperation. Defense arrangements and costs must be reasonable, and we must take reasonable steps to limit losses. We will not agree to a settlement that imposes an admission, payment, or non-monetary obligation on you without your consent, which must not be unreasonably withheld.
14. Governing law and disputes
Hong Kong law governs these Terms. Please contact us with account and transaction details so we can investigate a dispute. Hong Kong courts have jurisdiction unless applicable law requires another forum. This does not remove mandatory protections or access to regulators, courts, or payment-dispute procedures available to you.
15. Entire agreement and severability
These Terms, the Refund Policy, the purchase disclosures, and any expressly agreed custom-service terms form the agreement for the service. A specific signed agreement prevails for its stated subject matter. Nothing excludes liability for misleading statements or overrides information that legally forms part of the contract. If a provision is invalid, it is limited or severed only as legally permitted, and the remaining provisions continue to apply. A delay in enforcing a right is not a waiver.
16. Versions and contact
This version applies when accepted after publication. Earlier purchases remain governed by their applicable purchase terms; we do not retrospectively remove refund rights. Material updates require appropriate advance notice and renewed agreement where required by law. You may request the terms associated with your purchase using our contact email.
Contact: fufuxia3@gmail.com